Privacy Policy

1. Who We Are

Rent Encantame ("we," "us," or "our") operates the vacation rental management platform at app.rentencantame.com and the public booking site at rentencantame.com. We manage Verano 601 at Encantame Towers in Puerto Penasco, Mexico.

2. Information We Collect

We collect information you provide directly when requesting a quote, making a reservation, or contacting us. This may include your name, email address, phone number, and travel dates.

We also collect limited technical data when you visit our site, including IP address (for spam prevention and analytics), browser type, and referral source. We do not use cookies for tracking. Our analytics are server-side and privacy-friendly.

3. How We Use Your Information

• To respond to quote requests and manage reservations
• To send booking confirmations and stay-related communications
• To send marketing emails (only with your consent; you can unsubscribe at any time)
• To improve our services and understand site usage through aggregated analytics
• To post property content to our social media pages

4. Information Sharing

We do not sell your personal information. We may share information with third-party service providers that help us operate our business (e.g., email delivery, property management software, payment processing). These providers are contractually obligated to protect your information.

5. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. You may request deletion of your data at any time by contacting us.

6. Your Rights

You have the right to access, correct, or delete your personal information. You can unsubscribe from marketing emails at any time using the link in each email. To exercise any of these rights, contact us at info@rentencantame.com.

7. Facebook Integration

We use the Facebook Graph API to publish property content and updates to our Facebook Page. This integration does not collect or access any Facebook user data. We only post content from our management platform to our own business page.

8. Data Deletion

To request deletion of your personal data, please email us at info@rentencantame.com with the subject "Data Deletion Request." We will process your request within 30 days.

9. Contact Us

If you have any questions about this privacy policy, please contact us at:

Rent Encantame
Email: info@rentencantame.com
Phone: (928) 588-6758